Privacy Policy

Your Privacy Matters to Us

At Nushield Auto Glass, we're as careful with your personal information as we are with your vehicle. Just like we ensure every piece of glass is perfectly fitted, we make sure your data is properly protected. Here's how we handle your information when you trust us with your auto glass needs.

What Information We Collect (and Why We Need It)

The Basics We Need to Help You

Think of this as the essential tools in our kit:

  • Your name and how to reach you (we promise not to call during dinner!)
  • Where to find your vehicle (so our mobile service can come to you)
  • Details about your ride (to ensure we bring the right glass)
  • Insurance information (when you need us to handle your claim)
  • Payment details (kept secure, just like your vehicle)
  • Your history with us (so we remember your preferences)

Website Stuff That Happens Automatically

Because it's Web, when you visit our website, our system notices:

  • Technical details (like what device you're using)
  • How you found us
  • Which pages caught your interest
  • How long you stayed

How We Put Your Information to Work

Getting the Job Done Right

We use your information to:

  • Get the right auto glass to the right place
  • Keep you in the loop about your service
  • Handle those insurance papers (we know they're no fun)
  • Answer your questions
  • Keep improving our service

Sharing Your Information (Only When We Must)

Who Gets to See Your Info

We're selective about sharing, just like we are with choosing quality glass:

  • Your insurance company (with your OK, of course)
  • Payment processors (for obvious reasons)
  • Scheduling systems (to keep our mobile service running smoothly)
  • Legal folks (only if we absolutely have to)

What We Never Do

We promise to:

  • Never sell your information (that's just not our style)
  • Keep marketing companies away from your data
  • Protect your privacy like we protect your vehicle

Keeping Your Data Safe

Just like we use top-quality tools for your auto glass, we use serious security measures to protect your information:

  • Secure storage (think of it as our digital safe)
  • Encrypted transmission (like having tinted windows for your data)
  • Careful access controls (only the right people get the keys)
  • Regular security updates (maintenance matters for everything!)
  • Well-trained staff (they know privacy is as important as proper installation)

Cookies

We use cookies to:

  • Make our website work better for you
  • Remember what you prefer

Keeping Kids Safe

We don't knowingly collect information from children under 13. Parents, you have full rights to review, change, or delete any information about your kids.

When Things Change

Sometimes we need to update this policy (just like updating our service techniques). We'll let you know when we make any big changes.

Special Rights for California Residents

If you're from California, you've got some extra rights (like having a special warranty):

  • Ask what information we have
  • Request data deletion
  • Opt-out of sharing
  • Get equal service no matter what

Florida Privacy Standards

As your Tampa Bay area auto glass experts, we follow all Florida privacy rules (it's our home turf, after all).

Insurance Matters

When we work with your insurance (just like when we work on your car):

  • We only share what's needed
  • We get your permission first
  • We follow all the rules
  • We keep things confidential

Professional Standards

We're proud to follow:

  • Auto glass industry best practices
  • State and federal privacy laws
  • Payment security standards
  • Insurance privacy requirements

How Long We Keep Your Info

We keep your information as long as needed for:

  • Your warranty (because we stand behind our work)
  • Legal requirements (we play by the rules)
  • Insurance purposes (just in case)
  • Business records (keeping everything shipshape)

After that, we safely dispose of it – just like we properly handle any replaced auto glass.

This privacy policy was last updated on 11/11/2024

By choosing Nushield Auto Glass, you're agreeing to these terms (but don't worry – we'll always treat your information with the same care we treat your vehicle)